QUOTE FROM WALDEN SAVINGS BANK

“Walden Savings Bank has had the pleasure to have a relationship with Xyquad since 2006. We converted our frontend to Banker’s Window, over 100 workstations, in less than the half the time scheduled with excellent results. Our Project Manager, Joyce Conway, was part of the sales team that sold us the product, she was onsite and helped us install, train, and convert, and she is the one that currently supports the product for us. This business model is not the norm in this industry, in my opinion it allows Xyquad to provide us with service that is unmatched. We deal with many vendors and by far Xyquad has the best follow up, turnaround time for “fixes”, and the quickest results when you request changes. If we find a “bug”, once I report it, I typically get a response almost immediately and a fix before I am even able to install it on my side. Xyquad is always on top of any outstanding issues, there to help you whenever you need it, and making sure we are on track for any projects, small or large. Joyce even documents conversations so if you ask her if she recalls something you spoke about, an issue, a wish, or just a suggestion she can pull up the details and assist you in remembering it if need be. Occasionally when Joyce is out of the office she sends an email with her schedule, who to contact in her absence, and any other information that may be pertinent. Customer service is exceptional with Xyquad.

If you are looking for a company that:
       • Stands behind their product
       • Is responsive to their customers
       • Offers unmatched customer service
       • Can get you through your project quickly and professionally
       • Offers solutions that fit your needs
       • Offers a truly refreshing experience when working with a vendor
Then Xyquad is the company you are looking for."

Tim Hoppe, Asst Vice President
Walden Savings Bank

QUOTE FROM FARMERS AND MECHANICS

"Farmers and Mechanics Federal was in search of a new teller system and after much consideration, we chose the Banker’s Window product for our front end. We converted in May of 2007 to this system. Joyce Conway was named our XYQUAD project manager. She was very considerate of our needs; knowledgeable of the product; trained us with professionalism. After training, the conversion went as smooth as silk. We converted a few teller positions the first day and all the rest within two days later. It didn’t take long for everyone to acclimate themselves to the new software. The transition from our old software was nearly seamless.

After almost 4 years of using this system, we are very thankful and pleased with the results. We know we made the right choice. We have NO regrets! Joyce has continued to be our XYQUAD support representative. Believe us; it is great to have the same person in charge of our account throughout the process instead of being “handed over” to a different group after conversion.

We feel that XYQUAD continues to keep the software current in association with the MISER product. They are always ready for each MISER release by testing and enhancing Banker’s Window with new features.

Farmers and Mechanics Federal recommends the XYQUAD Banker’s Window product to anyone looking for front end software which is user friendly, easy to personalize and competitively priced. We feel XYQUAD was a great fit for us."

Nick Skinner, President
Jami Corbin, Customer Service Representative
Farmers and Mechanics Federal Savings and Loan Association

QUOTE FROM MIDSATE FEDERAL SAVINGS AND LOAN ASSOCIATION

"Midstate converted to Xyquad’s Banker’s Window product in 2006. We had used other front-end systems over the years with mixed results. Banker’s Window has been a home run. The system is easy to use and training time for new personnel has been cut in half. Xyquad is always prepared for new releases ahead of time so installation has been seamless.

In addition to the overall quality of the product, there are two aspects which deserve special mention:

1. The Authoring Tool. This is very user friendly and changes happen immediately. It has allowed our IT department to create picklists, customize screens, create workflows and so much more. In a small institution where many employees work in multiple departments, it has increased productivity and cut down on errors.

2. Customer Service. All Xyquad personnel we have worked with over the years, have been responsive and efficient. The feature that really sets them apart is that they have retained the personal touch – you can still pick up the phone and get your questions answered. That’s a rarity these days. Joyce Conway has worked with us from conversion to now and deserves a special salute.

Midstate has been very happy with our experience with Xyquad and would recommend them to anyone looking for a product that’s easy to use, reliable and has excellent support."

Nancy L. Gerling, Executive Vice-President/Secretary
Midstate Federal S & L Association

QUOTE FROM EASTERN SAVINGS BANK

"My name is Kristie Morrison and I am the Deposit Operations Technology Specialist for Eastern Savings Bank, a community bank located in Baltimore, MD. In 2005, we chose Xyquad to provide our platform and teller frontend software and we’ve been extremely happy with that decision. Their dedication to their customers and the product is outstanding. The software is reliable and intuitive. Their staff is reliable and responsive.

Prior to designing new features, they often ask for input. They welcome our suggestions. We can simply suggest an idea and they take it from there.

Especially during releases when so many enhancements are included, we’ve come to expect nothing but the best from such a fabulous team. You can tell a lot of hard work goes into their product as evidenced by the quality and timeliness of the releases.

Xyquad understands our industry and epitomizes customer service. They work closely with us and someone is always available when we need assistance."

Kristie Morrison, Deposit Operations - Information Systems Specialist
Eastern Savings Bank

QUOTE FROM SECOND FEDERAL SAVINGS AND LOAN OF CHICAGO

"Second Federal Savings and Loan of Chicago selected the Xyquad product to replace an aging teller system in 2000.  We were so comfortable with the product's performance, cost and reliability that, when it came time to switch to MISER, we insisted that we convert only if we could continue to use a Xyquad Banker's Window product.  Xyquad came through, wrote an interface to the MISER core process system, and supported us through our entire conversion.

Xyquad was there from day one, training our staff, answering our calls and responding to our inquiries.  They were professional and followed through on all items; they were innovative in the creation of the interface, carrying over some of features that we had on the previous core system.  In addition, we found this to be the most cost effective solution for our bank.

We are pleased with the performance and reliability of both the software and Xyquad employees!"

Mark T. Doyle, President and CEO

Second Federal Savings and Loan of Chicago

QUOTE FROM NOVA BANK

"Due to recent turnover in our company, we lost the one person in the institution who had the most knowledge of Banker's Window. Our Xyquad Project Manager Patricia Pingel, has provided us with superior customer service and support. She is highly knowledgeable of the product and is always willing to offer support and guidance. The true test came when we decided to upgrade our forms software and add/modify forms. The forms conversion was seamless and the additional training that was provided was appreciated. The customer support that we have received is beyond what I have expected. It's the willingness to assist, the guidance during updates and the timeliness of error resolution that puts Xyquad ahead."

Deanna Luczka, AAP
Deposit Operations Supervisor
NOVA Bank